For ESF-8, NACHC, NAFC, ASTHO, state health departments, regional healthcare coalitions, and similar observers.
Coordinating bodies engage with the Hub at three tiers. Pick the one that matches your role and authority.
No login. The public map at healthresponse.us/hub shows non-sensitive situational reports, the public situational summary, and aggregated incident markers. Anyone can view.
Login granted by HRA. Adds visibility into facility status counts by region, partner deployment status, and the document library at the partners access level. No identifying facility details. Useful for ESF-8 desks and HCC duty officers.
Login granted by HRA after a data-sharing review. Adds named facility and partner detail. Reserved for entities with a documented operational role in the response (state DOH during a declared incident, FEMA ESF-8 lead, NACHC during a federally declared health emergency).
The map at /hub runs on Ushahidi. Each marker is a situational report submitted by a facility or HRA staff and approved for public release.
The map is intentionally lossy: it shows the shape of the operating picture, not facility-by-facility detail. For detail, use tier 2 or 3 access.
HRA publishes a situational summary twice daily (10am and 10pm Eastern). The summary blends FEMA disaster declarations, credible public-health RSS feeds, and aggregated platform activity.
To receive the summary by email, contact [email protected]. A mailing list is in pilot.
Observer dashboards show four panels.
How many facilities in a region are Fully Open, Open with Limitations, Closed, or Unknown. Trend arrows show change since the last operational period. Names are masked unless you have tier 3.
Open, partly matched, fully matched, and fulfilled counts by category. A persistent gap between open and matched in a category signals a capability shortfall worth raising at the next interagency call.
How many vetted partners are Monitoring, Mobilizing, Deployed, Demobilizing, or Recovery. The shape of this curve is a leading indicator of response saturation.
Major events by hour: incident declarations, status changes, large requests submitted, large matches completed. Useful for situational reporting.
The Hub deliberately separates what is shareable from what is operational.
When in doubt, treat anything beyond the public summary as restricted and check with HRA before sharing externally.
To be added to the next incident's partner channel, email [email protected] with your name, organization, role, and after-hours phone.
The Health Response Hub works offline and can be installed like a native app on any phone, tablet, or computer — no app store required.
iPhone / iPad: Open healthresponse.us in Safari → tap the Share button (box with arrow) → tap Add to Home Screen → tap Add. The Hub appears as an app icon.
Android: Open healthresponse.us in Chrome → tap the three-dot menu → tap Add to Home Screen or Install app. Chrome may also show a banner at the bottom.
Desktop (Chrome or Edge): Look for the install icon (+ in a circle) in the address bar → click it → click Install.
If you submit a resource request, status update, or claim while offline, the Hub saves it automatically and uploads it the moment your connection returns — even if the app is closed. A red notification badge on the Help button and a purple bar at the bottom of the screen show how many items are waiting to sync.